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Jan 21, 2021

Customer Security is Our Highest Priority

The security of our customers’ information is a top priority. The impact, our mission and vision are all no longer viable if our customers’ information or money is at risk of fraud at any point. That’s why we’ve made every effort to safeguard Atmos accounts and have designed Atmos from the ground up with security in mind.

All website experiences are encrypted to the highest standards. This includes enterprise-grade SSL certificates providing encrypted data transmission across all of our products.

Atmos stores certain sensitive information to perform necessary functions as a financial services provider. We limit this information to only what is necessary, and then utilize heavily-encrypted databases and data storage at every stage. Sensitive data is never stored in plain-text and we confine entry points to limit vulnerability.

It’s the little things built into our customer experience mapping that matters too. Atmos accounts time-out after a short duration to ensure a web browser isn’t accessed illegitimately and we notify our customers each time their account is accessed. 

While we take every precaution on our side to protect against unlawful access, that’s not to say that all risk of fraud is gone. It’s still extremely important for our customers to exercise prudent measures relating to their own information security. Things like using a password manager to generate randomized passwords are an effective way to limit risk from password bias. Atmos customers can further safeguard their accounts by easily enabling two-factor authentication (2FA). 2FA is a useful tool that ensures account access is limited to the individual in control of an authentication device. 

It’s the accumulation of our system-level security integration and smaller security-by-design elements that ensure our customers can safely use banking to create positive change in the world. This is our highest priority and we take it very seriously. 

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